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Frequently Asked Questions
The delivery time is usually 3 to 5 working days and is completely free of charge.
Detailed instructions are included for each model.
It is extremely rare that a component is missing from an order. However, if this is the case, please contact us by email at info@rasantekante.com or via our messaging service at the bottom right of the page. We will of course find a solution - either we will replace the missing parts or provide you with the entire model again.
If you have a specific model in mind, please feel free to contact us by email at info@rasantekante.com or via our messaging service at the bottom right. The RasanteKante team will review your proposal and look for a solution to make your dream model possible.
The winner will be notified by email on Sunday at 6:00 p.m. and officially informed that he has won the car model of his choice.
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